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Our Terms, Your Account, and How We Operate

This page covers the legal framework behind your class7 account — from eligibility and account rules to how we handle disputes and what governs our relationship with you.

Eligibility by local lawAccount holder responsibilitiesDispute and complaint processBangladesh-accessible service

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CONTACT AND HELP

Reach Us About Legal or Account Questions

If you have a question about our terms, want to raise a complaint, or need clarification on how a policy applies to your account, our support team can help. We handle legal and account queries through the channels below — have your account details ready when you get in touch.

Live Chat Open the chat window from any page on class7. For policy questions, mention the specific clause or section so we can route your query to the right person.

Email Support Send account or legal queries to our support address listed in your account dashboard. Include your registered bKash, Nagad, or Rocket number for faster handling.

Account Dashboard Log in to your class7 account and use the Help section to submit a formal complaint or request a copy of your account data.

SECURITY AND DATA

How We Protect Your Account and Data

Your account security and personal data are handled with a clear, consistent process. We collect only what we need to operate your account and process payments — your name, contact details, and the wallet numbers you use for bKash, Nagad, or Rocket transactions. Data is stored on secured servers and is not sold or shared with third parties outside of what is required for payment processing and legal compliance. You can request a summary of the data we hold on your account at any time through the Help section in your dashboard.

Data Handling

We store account data — including wallet numbers and transaction records — only for as long as your account is active or as required by applicable regulations in your region.

Cookie Policy

Cookies on class7 help us keep your session active and remember your payment preferences. You can manage cookie settings from your browser at any time.

Account Security

Your account is protected by OTP verification at login. If you receive an OTP you did not request, change your password immediately and contact support.

Data Requests

To request access to, correction of, or deletion of your personal data, submit a request via the Help section in your dashboard. We respond within a reasonable timeframe under applicable law.

Terms That Govern Your Account

class7 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Using class7 means you agree to the terms set out here. Our services are available only where local law permits, and it is your responsibility to confirm that accessing our platform is lawful in your location. We do not accept accounts from ineligible regions. Your account

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is personal — you may not share credentials or operate more than one account. All transactions, including bKash deposits, Nagad transfers, and Rocket payments, are processed under the terms of this agreement. Funds held in your account wallet are subject to our verification and withdrawal policies,
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and we may request identity documents before processing a payout. We reserve the right to suspend or close an account if we detect a breach of these terms. Changes to our legal terms are posted on this page, and continued use of the platform after a
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change is posted means you accept the updated terms. If any part of these terms is unclear, reach out to our support team before continuing.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Legal Questions We Get Asked Often

These are the questions we hear most when it comes to account rules, eligibility, and data rights. If your question is not covered here, contact support directly.

You must be of legal age in your jurisdiction and accessing the platform from a region where our service is permitted. It is your responsibility to confirm this under local law before registering.

No. Each person may hold only one account. Duplicate accounts are against our terms and may result in suspension of all associated accounts and any pending withdrawals.

Log in to your account dashboard and use the Help section to submit a formal complaint. For payment issues involving bKash, Nagad, or Rocket, include your transaction reference number.

We hold your registration details, wallet numbers used for transactions, login history, and transaction records. You can request a full summary through the Help section in your account dashboard.

Yes. Submit a data deletion request via the Help section. Note that some records may be retained as required by applicable law, even after an account is closed.

Yes. Access to class7 and its features depends on your local law and the eligible regions where the platform operates. We recommend checking your local regulations before you open an account.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ InfoCrash Wildspin

Our Terms, Your Account, and How We Operate

Reach Us About Legal or Account Questions

How We Protect Your Account and Data

Data Handling

Cookie Policy

Account Security

Data Requests

Legal Questions We Get Asked Often

01 Who is allowed to open a class7 account?

02 Can I have more than one class7 account?

03 How do I raise a complaint about a transaction or policy decision?

04 What data does class7 hold about me?

05 Can I request that my account data be deleted?

06 Does local law affect whether I can use class7?

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